Accomodation & Homeless Support

Crisis Care

Crisis Care is a telephone information and counselling service for people in crisis needing urgent help. It operates 24 hours, 7 days a week.

Crisis Care can be accessed through the translating and interpreting service on 13 14 50.    

Telephone (08) 9223 1111

1800 199 008 (country free call)


Entrypoint Perth is a free assessment and referral service assisting people who are homeless or at risk of homelessness in the Perth metropolitan area to access accommodation and support options. They can:

  • assess individual circumstances on the phone or in person
  • provide individuals with information on accommodation and support options in the Perth metropolitan area
  • if eligible, provide formal referrals to crisis accommodation options and vacancies that exist
  • set up a time for an assessment and then refer to the most eligible appropriate services

Telephone (08) 6496 0001 or 1800 124 684  

Housing Authority

The Housing Authority is a major provider of affordable land and housing in Western Australia making a substantial contribution to the State’s economic and social well-being.

Koolkuna Domestic Violence Advocacy Service – DVAS

Support, information, advocacy, referral, court support and accommodation for those who are living with or are affected by Domestic and Family Violence. This includes crisis counselling and safety planning, support through court process, advocacy, referral, information provision and educating the local community about the issues of domestic violence and where they can access services.

Women’s Refuges (Koolkuna)

Women’s Refuges provide safe, temporary accommodation and associated support services to women and children in crisis and needing to escape domestic and family violence situations. Most do not accept families homeless for other reasons.

In the Perth Metropolitan Area, access to Women’s Refuges is via Crisis Care on 9223 1111 or Salvo Careline on 9442 5777

Nyoongar Patrol – Outreach Service

The Nyoongar Outreach Service is a community based service that deals with social and welfare issues within the funded locations of Burswood, Fremantle, Midland, Northbridge, the Northern Corridor, the South-Eastern Corridor and Vincent.

The purpose of the Nyoongar Outreach Service is to provide early street level interventions to local and remote Indigenous people frequenting public spaces in nominated locations. The target groups are people at risk of coming into contact with the criminal justice system due to various social and welfare issues.

Ruah Community Services

Ruah mental health is a community based service. We provide a comprehensive range of flexible, holistic support programs to people who experience mental illness, their families and carers.

St John of God – Horizon House

We provide stability and support for vulnerable young people aged 16 to 22 years old to help them set and achieve their goals and independence.

St Vincent De Paul Society

Services offered include:

  • Disaster recovery
  • Emergency housing & homelessness support
  • Food
  • General support
  • Health & wellbeing
  • Resettling in Australia

Indigo Junction 

Founded in 1980, Indigo Junction (formerly known as Swan Emergency Accommodation) is a not-for-profit organisation providing homelessness services to youth, families and the local community in the north-eastern suburbs of Perth.

Our understanding of generational poverty, and the impact it has on quality of life within a community, drives our current approach of delivering a range of services that are accessible and responsive in times of crisis.

Our service is tailored to the individual and delivered by our accepting and informed team members.

Karnany Resource Centre (Indigo Junction)

Karnany Resource Centre is the base for our community service and is ideally located in the heart of Midland. Karnany provides a safe place for people to meet and share their stories. Our team builds an understanding of the person’s needs and connects them with the required services.

The Salvation Army

With more than 700 social programs active across almost 300 locations, we’re in the right position to help the most vulnerable in our communities to strive for a better tomorrow.

From a hot meal or food parcel, to accommodation, employment and skills training – our support services address the short, medium and long-term needs of people and communities. The programs and services offered at each location vary contact your local office for more information.

Uniting Care West

UnitingCare West provides a diverse range of holistic programs and services which supports people and communities so those in need can belong and thrive.

Our programs span the areas of community and family services, disabilities and youth, mental health, independent living and accommodation services. We also offer a range of free and confidential specialist services in the areas of substance misuse, teenage parenthood, sexual diversity and community safety and crime.

Zonta House Refuge Association

For more than 30 years, Zonta House Refuge Association Inc. have supported women who have experienced family and domestic violence, mental health, homelessness and other life crises. Zonta House provides refuge and transitional accommodation, holistic support services and education to women over the age of 18.

Zonta House is committed to supporting women to lead safer, more fulfilling and independent lives.

Positive Pathways

Positive Pathways to Safety for Women and the Community is an award-winning preventative program assisting women to lead more independent, safer and fulfilling lives. The program, which is run by Zonta House Refuge Association in Perth, Western Australia, was established to service women who have experienced or are at risk of family and/or domestic violence, mental health issues and homelessness or any other crisis in their life.

Positive Pathways partner with other community service organisations to provide a holistic and one-door approach, minimising barriers to seek assistance for those in need.

If you need immediate help, here are the numbers you need:

Crisis Care (08) 9223 1111 or 1800 199 008 (crisis information and support)
Police 131 444 or 000 (for emergencies)
Entrypoint (08) 6496 0001 or 1800 124 684 (homeless services and accommodation)

Starting Over Support (SOS)

SOS assists a variety of crisis refuges, Government and non- Government agencies who deal with families and individuals escaping domestic violence or disruption. The service is run solely by volunteers.

How you can help?

Volunteers – needed to assist in many areas

Events – attend and support events

Direct monetary donations

Donate pre-loved items, especially white goods such as fridges, washing machines, microwaves. Also, furniture (that is not too bulky) queen bed ensembles, single beds, chest of drawers, small wardrobes.

The warehouse is currently open Tuesday and Thursday 9am-2pm for you to drop off your items. For larger items that require pickup, send an email to Please understand that SOS may not be able to attend to your pick up immediately.

For more information see Starting Over Support Facebook page

Information provided on this website is for the benefit of the community. While care has been taken to ensure the information provided is up to date and accurate at the time of publication, users should be aware that details may change over time, and also that listings do not constitute a recommendation by Midland Women’s Health Care Place.